Connecting widely dispersed assets to the enterprise brings powerful possibilities and complex challenges. nPhase's M2M platform is engineered to interface with any device, any application, anywhere.  Secure, reliable, and scalable, it has been built, tested, and refined through a proprietary and highly iterative process to match the most demanding needs of diverse industries.

Connecting Devices

• Specialized wireless network services including hosted private static IP addresses and fast, secure VPN connections
• Connections on Verizon Wireless, Vodafone and other operator networks

Managing Devices

• Single on-demand interface for provisioning and managing devices
• Web services for easy integration with enterprise management software, to automate customer service, supply chain management, or distribution processes
• Dashboard, reporting, thresholding and alerts based on real-time events and usage

Enabling High Value Vertical Applications

Service Delivery Platform architected to:

• Support a wide range of deployment complexities with a “plug and play” customer experience
• Accelerate high value vertical solutions that are finely tuned to unique needs of each client

M2M Protocol:

• Lightweight M2M communications protocol for M2M WAN communications
• Provides secure, reliable, store-and-forward messaging normalized across a potentially complex mix of disparate transports

Remote asset monitoring platform that:

• Simplifies the connection to a wide range of device configurations, data formats, transport technologies
• Provides user configurable hosted applications that deliver insight to the enterprise, notifications of problems, customizable presentation of data, and more
• Enables third party application developers with a simple standard interface to develop unlimited vertical application possibilities, eliminates complexities of connecting to devices, and delivers high-end network performance

Optimizing Customer Service

Diagnostic software embedded on devices and enterprise servers that enable superior customer service by:

• Proactively identifying if, when, and where there are device performance concerns
• Remotely diagnosing problems with powerful tools
• Implementing quick cost effective resolutions with minimum disruption to your customers
• Analyzing historical data to identify trends, optimize products and services